Interview With a Health Care Leader

Organizations thrive thanks to the obligations of great healthcare leaders. Great leaders motivate teams, support productivity, and assist their organization in reaching its goals. Someone who can imagine the standard while motivating others is essential in healthcare. They’ll have to be adaptable because the climate of this industry is always moving. A leader in the field of healthcare ought to have the choice to adjust to new circumstances rapidly, as explored in the MHA FPX 5040 Assessment 1 Interview With Health Care Leader.

This summary will incorporate an interview with a healthcare industry leader and my analysis of that conversation. For my healthcare leader, I interviewed the Operations Manager at Quest Diagnostics.

Operations Manager at Quest Diagnostics

Mrs. Williams has been with Quest Diagnostics for more than 20 years. Quest Diagnostics is one of the world’s leading providers of diagnostic administrations while staying practical. Mrs. Williams initially began her career at Quest as an Example Processor. During her time here, she generally scanned in pee samples from the southeast area. Then, she moved to an extractor.

• Mrs. Williams’ Career Journey

This is where she began to perform liquid-to-liquid extractions for drug analytes in Pee. Finally, before becoming a manager, Mrs. Williams became a Medication Tech. This is where she learned how to read liquid chromatography to pick if a pee sample has a particular medication and the amount in the individual’s body.

Organizational, Political, and Global Needs

The medical care field is quickly changing and making. Changes in development, rules, and the condition of the environment and society all play an undertaking. Mission Diagnostics assembles pee, blood, crap, and something else for research facility testing. Rules for workers and Assumptions for the client are laid out to fulfill the requirement for testing around the world. The fast spread of coronavirusCoronavirus implied that even the country’s biggest clinical research facility testing organization, Journey Diagnostics, needed to change quickly to fulfill the necessities of the scourge.

A mostly Journey adjusted was by regulating COVID testing. They endeavored to great and deliver demonstrative tests for the CoronavirusCoronavirus causing SARS-CoV-2 defilement (Journey Diagnostics, 2021). Atomic testing (PCR) and counteracting agent tests (serology) were utilized. Their wide testing abilities were basic in helping clinical experts with conclusions and seeing the pollution’s spread. Journey Diagnostics focused on and responded, making COVID testing ceaselessly oversee everything.

Journey Diagnostics’ Telehealth Coordination

This ensured that even as principles emerged, their testing organizations kept on social affairs with them. Medical care experts may now organize tests and acquire results electronically on account of Mission Diagnostics’ joining with telehealth stages, separating down the rehash with which patients need to visit offices and labs. The organization quickly expanded its risky limit, presented extra testing choices, managed advanced courses of action, and shined well-being measures thinking about the COVID-19 pandemic. (Mission Diagnostics, 2021).

As a result of their undertakings, medical services professionals and general wellbeing specialists approached boundless testing and basic information in the fight against the scourge. The motivation behind Mission Diagnostics is to help individuals settle on better decisions about their well-being. They want to give people, medical services suppliers, and associations dependable indicative information that can be utilized to evaluate people’s well-being. Mission Diagnostics’ focal objective is to give well-being by upgrading pieces of data and advancements (Journey Diagnostics, n.d.).

This is achieved through expanded patient independence, supplier support, medical services development, further made adequacy, health and deterrent programming, and joint effort between experts. By giving people admittance to solid symptomatic information at the earliest opportunity as conceivable as possible potential, they can upgrade the nature of care they get and their wellbeing results.

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Community Wellness and Needs

There are several ways in which diagnostic testing is crucial to further creating community health and satisfying the healthcare needs of a population. Diagnostic testing can show Medical issues early in an early stage, allowing for brief mediation and treatment (NIH, 2015). This has the potential to keep diseases from declining and give health benefits. Examples of routine screenings that can assist with finding cancer and cardiovascular concerns early and increase the probability of viable treatment incorporate mammograms, Pap smears, and heartbeat checks. Diagnostic testing is essential to prevent the spread of diseases in a given area.

Checking for Coronavirus is an example of how general health officials use diagnostic data to screen for an outbreak (Stripping, R. W., 2022). This facilitates the rollout of specific mediations for community health security, similar to quarantine, contact tracking, and vaccination drives. It is feasible to incorporate diagnostic tests as educational assets to illuminate the general public about potential dangers and how to avoid them, as discussed in the MHA FPX 5040 Assessment 1 Interview With Health Care Leader.

The aftereffects of health screenings and diagnostic tests can prepare individuals to make educated decisions regarding their health, food, and treatment. Diagnostic testing is used by many community-based health programs to pinpoint the wellspring of health disparities and give targeted arrangements.

• Diagnostic Testing and Health Equity

Several examples of such endeavors are those that aim to deal with the health of mothers and youths or give treatment for substance abuse. By guaranteeing that all community occupants have the same level of access to basic medical care, diagnostic testing can assist with advancing the cause of health value. The health of a community depends on its individuals’ ability to get and profit from healthcare.

In conclusion, screening is an integral part of general health administration. It aids in diagnosing and treating diseases at their earliest stages, facilitates proof-based policymaking in general health programs, and encourages individual obligation regarding one’s health (Haldane, V.,2019). Diagnostic testing is crucial in advancing flourishing and enhancing community health since it satisfies the specific healthcare needs of a population.

Specific Drivers of Change and the Purpose of the Organization

As of late alluded to, the purpose of Quest Diagnostics is to assist with peopling make better choices about their health. Because of the powers that push us to change, we ought to be adaptable to achieve our goals in a reliably advancing world. During the pandemic, coronavirus testing became popular. Anyway, many individuals were reluctant to come in for testing because of the pandemic that was taking place at the time. To move creation along quickly, we answered the new circumstances. Pass-through testing places were established so patients could be sought after rapidly and efficiently for Coronavirus.

This decreased the probability of spread within the medical facilities. We also released Coronavirus home testing units so anyone can gather and send samples for lab handling. Those requiring testing right now had a more accessible and less dangerous inclination. For our staff working in the background and with patients, we executed new safety measures like temperature checking, mask essentials, Coronavirus faculty testing, sanitization and sterilization strategies, social isolation, and contact barriers to guarantee their health and flourishing.

Effectiveness and Evaluation of Leadership Models

Organizations can benefit significantly from change management models, which are frameworks that give systematic approaches to change planning, implementation, and management. These various models offer guidance on the best way to navigate transitions. This included organizational enhancements, innovation advancements and more. At Quest Diagnostics, Lewin’s change management model is utilized. Kurt Lewin’s Change Management Model is critical in reviewing and administrating organizational changes.

Thawing, adjusting, and refreezing are the three main advances (Barrow JM, 2022). Typical disarray is that this approach is unreasonably contorted to be valuable for strategic change management at any point. As alluded to already, thawing is the primary phase. Awareness-raising and preparing individuals for change are the primary goals of thawing. The most notable way of “thawing” is dismantling the nonstop way of reasoning or completing things to make a new thing conceivable.

When Quest changed from a QTN program to a QLS program, communicating the need for change and its reasoning was necessary. We wanted the whole staff to learn about the possible outcomes and advantages of the new program. These advantages include more limited scan times, less manual labour and samples coming in pre-aliquoted. The resulting stage is to get the strategy going. It’s the starting point for spreading and executing groundbreaking ideas and strategies.

• Adapting and Implementing Change

Going through a period of uncertainty and readjustment is conceivable. This was vital because we wanted to guarantee that the staff had the appropriate training and support to adapt to all the changes. We also wanted to screen the progress of the program. The final step is to establish the change so that it transforms into the standard. “Refreezing” proposes that the alterations become permanent and established in the company’s way of life and practices.

A part of the things Quest did during this time was communicate and maintain the change to forestall the organization’s returning to its past ways. We also updated our arrangements and frameworks so newcomers would know the new strategy, ensuring staff always have a standard to follow. Quest also considered the change cycle to learn about plans and proposals, as highlighted in the MHA FPX 5040 Assessment 1 Interview With Health Care Leader.

Conclusion

This interview allowed me to learn more information about Quest Diagnostics. I learned how Quest screens community wellness and the specific drivers of change that Ms.
Williams portrayed. We also examined information about how they adapt to changes within the community. It was exceptionally fascinating to learn what leadership model Quest follows as well.

Reference

Barrow JM, Annamaraju P, Toney-Butler TJ. Change Management. (2022).

Haldane, V., Chuah, F. L. H., Srivastava, A., Singh, S. R., Koh, G. C. H., Seng, C. K., & Legido- Quigley, H. (2019). Community participation in health services development, implementation, and evaluation: A systematic review of empowerment, health, community, and process outcomes.

NIH (2015) Improving diagnosis in health care. The Diagnostic Process.

Peeling, R. W., Heymann, D. L., Teo, Y. Y., & Garcia, P. J. (2022). Diagnostics for COVID-19: moving from pandemic response to control. 

Quest Diagnostics(n.d.). About Us.

Quest Diagnostics (2021). Taking care of business. Turnkey Employee COVID-19 Testing Programs.