Privacy Policy & SMS Terms of Service

Last Updated: July 2025
 

1. Privacy Policy

At My Tutors Club, we are committed to protecting your privacy. This policy explains how we collect, use, share, and secure your information, especially in connection with our SMS communication services, tutoring platform, and website.

Information We Collect

We collect the following types of information when you engage with our services:
  • Personal Information: Full name, phone number, email address, school/program details, and any information voluntarily provided through forms, chats, or support inquiries.
  • Academic Details: University affiliation, course names, tutoring needs, and scheduling preferences.
  • Technical Information: IP address, browser type, device information, and usage activity via cookies and analytics tools.

How We Use Information

Your information is used for the following purposes:
  • To deliver personalized tutoring and academic support services
  • To send you conversational, informational, and administrative messages, such as confirmations, billing notices, or session reminders
  • To send promotional and marketing communications, including limited-time offers, package discounts, and referral programs
  • To deliver updates related to higher education, such as course deadlines, preceptor availability, and academic placement alerts
  • To improve our website, customer experience, and operational workflows
  • To comply with legal, academic, and institutional requirements

Sharing and Disclosure

We do not sell or rent your personal data.
We may share limited data with:
  • Trusted service providers (e.g., SMS platforms, payment processors) strictly for business operations
  • Academic partners or institutions only when relevant for placement or compliance
  • Law enforcement or legal authorities, if legally required
  • New business entities, if our business is restructured, sold, or merged—subject to strict confidentiality

Cookies and Tracking Technologies

Our website uses cookies and similar tools for:
  • Website functionality
  • Performance analytics
  • Personalization
  • Third-party embeds (e.g., video, chat tools)
You can manage cookie preferences through your browser settings or our cookie banner.

Data Security

We take data security seriously. Your information is:
  • Stored on encrypted servers behind firewalls
  • Only accessible to authorized personnel
  • Retained only as long as necessary for legal and operational purposes
While no system is 100% secure, we use industry-standard protections to safeguard your data.

Your Rights

Depending on your location, you may have the right to:
  • Request access to your personal information
  • Correct or delete inaccurate information
  • Opt-out of marketing or SMS communication
  • Request a copy of your data in portable format
  •  To exercise these rights, contact us at contact@mytutorsclub.com.

Privacy Policy Accessibility

This privacy policy is designed to be accessible across all devices. If you require assistance or would like to request this policy in another format, please reach out to our support team.

2. SMS Terms of Service

Type of Messages You May Receive

By providing your mobile number and opting in, you consent to receive SMS from My Tutors Club including:
  • Conversational / Informational Messages: tutoring updates, preceptor communication, account confirmations
  • Marketing / Promotional Messages: discounts, seasonal offers, loyalty programs
  • Account Notifications: session reminders, payment confirmations, renewal alerts
  • Higher Education Alerts: placement availability, academic deadlines, exam reminders

SMS Consent 

By checking this box, you agree to receive SMS messages from My Tutors Club (DSG) related to:

  • Educational services and tutoring support
  • Marketing and promotional offers
  • Account notifications (e.g., billing, session reminders)
  • Higher education updates (e.g., placement, class prep, deadlines)
  • Conversational and informational messages
Message frequency may vary. Standard message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy and Terms of Service for more. Let me know if you’d like a shorter version or a visual mockup for your site.

Opt-Out and Support

To opt out at any time, reply STOP to any of our messages. You will no longer receive SMS from us.
Need help? Reply HELP, or visit https://mytutorsclub.com for more support options.

Legal Compliance

My Tutors Club complies with all applicable privacy and messaging laws, including the TCPA, CAN-SPAM Act, and CTIA guidelines. All opt-ins are securely stored and can be provided upon request for audit or verification purposes.
We continuously monitor regulatory changes to ensure our policies remain current and compliant.
 
 
Contact Information
My Tutors Club
(612) 217‑0302
contact@mytutorsclub.com
https://mytutorsclub.com
San Jose, California, USA